Problem 2, reared its head like another ugly behemoth, in the form of Microsoft Exchange! Exchange, if you’re not familiar with it is actually quite a wonderous piece of work, when, of course, it does actually work. It should be able to connect to your iPhone and business exchange server OTA (Over the air, eg. no cables just over the phone signal) keep in sync your email, calendar and contact list as it appears
12 hours later the Exchange problem had been fixed, I called O2 for 15000th time and spoke to a tech support who knew what they were doing and said ‘Wait a minute, your iPhone 3G access point network side doesn’t exist’ she then proceeded to create the access point and told me to wait 30mins and turn the phone back on again. 30mins later I switch on the phone to signal, but no 3G or Edge. Call 15001 to O2 after some umming and arring on the side of the tech support they asked the question, “Did you put a 3G sim card in the phone?”. Well, for a start all sim cards look the same, there had been 4 sim cards in the box with the iPhones but I had presumed they were put in as path of the course for new O2 customers, but apparently they were the 3G sim cards. In my defence, in no part of the setup literature had the insertion of these ‘magical’ sim cards been offered. Worrying that I would have to get stuck in black hole which is phone number switching and PAC codes I slumped, only to be told that it was a 5 minute switch at O2 and the simcard would be automatically assigned my original number..result!
There are a few tips for settings that I will include on a later post, once I have regained the energy required for enduring such a technological battle.